01 / PROVE — Real-World Agent Readiness

Know what your agent will do before customers do.

A polished demo cannot show how an agent will respond to every customer need. Test realistic conversations, unexpected turns, and policy boundaries before release, then review the evidence behind each result.

• Simulate customer goals, personas, and difficult edge cases.
• Check answers and actions against the standards you set.
• Give teams actionable evidence for a release decision.